Engagement Training

We often integrate engagement training into our projects, helping our clients to design and deliver their own meaningful consultation processes. We have formalized this training into a stand-alone half- or full-day workshop, ideal for decision-makers looking to better connect with the people they serve. 

The training is delivered in three parts:

 

The Big Idea

Why participative processes are important to cultivating shared responsibility, promoting mutual understanding, and building support for decisions.

Strategies for Effective Engagement

6 cross-cutting strategies for successful engagement are explored, including: “Identifying open doors and closed doors,” “Creating a big tent,” “Framing the narrative,” “Packaging the work,” “Building relationships,” and “Promoting understanding.”

Meeting Tactics

Specific steps to follow when facilitating participative processes, including developing meeting plans and discussion materials, facilitating meetings, and effective reporting.

The training is both interactive and fun, with a number of exercises that direct participants through a process of hands-on skills development.

Participants will learn how to:

  • Ensure a wide range of individuals and organizations attend

  • Provide people with the information they need to participate meaningfully

  • Deliver well managed meetings

  • Identify common ground from divergent views

  • Build confidence in the decision making process

  • Write reports that are helpful to decision makers

If you are interested in more information, please contact our team at +1 (416) 572-4365, info@swerhun.com, or by filling out the form on the contact page.