Nicole helps connect decision-makers in the public and non-profit sectors to the constituencies they serve. She works to make complex, often controversial and high profile, multi-stakeholder projects constructive and manageable. She does this by creating processes that get information flowing between all those involved, addressing the issues people care about, and putting a heavy focus on demonstrating how different perspectives and priorities influence the end result.
Nicole’s expertise includes: strategic process planning; collaborative decision making; public and stakeholder consultation; civic engagement; public participation; and facilitation. She has worked extensively in Canada, the United States and internationally.
Ian is passionate about connecting people to place. Through his work as an educator and facilitator, he has developed and run community engagement processes drawing on methods like town hall discussions, neighbourhood walking tours, place-based storytelling, and community mapping. As an urban planning consultant, he has worked with interdisciplinary teams to craft policy, manage development approvals, and design master plans. He has also helped develop and manage digital media strategies to diversify the tools employed in public consultation processes.
By coupling his understanding of municipal decision-making mechanics with his experience designing interactive, activity-based engagement processes, Ian strives to connect communities and governments in productive, meaningful dialogue about city-building.
Yulia specializes in designing and delivering public engagement processes that facilitate stable and defensible outcomes. Her work experience with various not-for-profit organizations gives her a strong background in working with social, environmental, and health policies.
Yulia employs a multi-disciplinary approach to the sphere of public engagement, integrating current best practices with marketing and communications methods to create a more effective two-way learning process between the public and the public sector.
Her expertise includes: design and delivery of public workshops and open houses; design, delivery and administration of focus groups and stakeholder advisory committees; and policy research and analysis.
Matthew is an engagement specialist with a background in teaching who focuses on the design and delivery of public engagement processes that facilitate stable and defensible outcomes. He incorporates his training and expertise as a teacher to help facilitate reciprocal learning processes to promote understanding among public citizens, stakeholders and decision makers.
Matthew also uses his understanding of the incentives and barriers to participation to encourage meaningful and accessible engagement by promoting the inclusion of multiple points of view in all learning environments.
Casey is an engagement specialist with the Swerhun team. She specializes in relationship management and the accurate and accessible documentation of feedback from public participants and stakeholders to help decision makers achieve broadly supported outcomes. Her experience working with non-profit organizations and municipal government projects gives her a strong background in working with social and urban planning policy. She incorporates her understanding of effective engagement by promoting the inclusion of multiple points of view, and open and clear communication of goals, actions, and outcomes between all parties.
Khly is an engagement specialist with the Swerhun team focusing on feedback consolidation and analysis to support decision makers in forming recommendations that accurately reflect stakeholder and public input. She incorporates her understanding of the importance of an effective engagement process and ongoing collaboration to promote outcomes that are inclusive and meaningful for stakeholders, members of the public, and decision makers.
Jacky is an engagement specialist with a background in urban planning and new media. His diverse professional and academic background has given him a unique perspective on how we talk about urban issues. He has experience building stakeholder engagement campaigns for municipalities and community organizations with a particular focus on using digital tools and creative methods for youth engagement.
Jacky has expertise in utilizing graphic design, mapping, and data visualization to support campaigns and workshops. He incorporates his understanding of contemporary methods and trends in communication to reach intended audiences more efficiently and effectively.